Michelle Hoskins is an international speaker, well known for her endless enthusiasm, energy, and infectious personality. An author and regular contributor to the professional press and media, with more than 20 years’ experience working alongside some of the world’s most successful financial services organisations. She is also the Founder and CEO of Standards International, a leading dedicated certification body in the UK for BS 8577, BS 8453, ISO 45003, ISO 22458, ISO 22222, The Paraplanner Standard™, and Financial Abuse Specialist™ certification. Michelle has earned the title of the leading expert in professional standards of operational best practice.