Andy has been in financial services for 20 years, working across a number of advice propositions and customer segments. He is currently Aviva Financial Advice’s Head of Proposition and Technical, having also been Head of their team of specialist Defined Benefit advisers and managers; and has a passionate belief that customers need Gold Standard advice in this area. Andy has been involved with Aviva Financial Advice since its inception in 2016, helping to lead its evolution in this time to meet the retirement needs of customers, to the point where they are now able to provide DB advice services to the customers of appropriate advice partners.